Taking on your employer..
Have any of the current bank workers here taken on the bank they work for to reclaim charges?
I know that this cannot affect your employment in any way legally, but worried about possible implications with regards to promotions etc that might be discussed behind closed doors without me knowing?I know from various sites that one member in senior management has and won, cannot remember if they had any implications---they were very high up and would have embarrassed the bank in court
I know that this cannot affect your employment in any way legally, but worried about possible implications with regards to promotions etc that might be discussed behind closed doors without me knowing?I know from various sites that one member in senior management has and won, cannot remember if they had any implications---they were very high up and would have embarrassed the bank in court
Quote:not relevant
Quote:well i've thrown caution to the wind and my S.A.R - (Subject Access Request) went off a few days ago, watch this space!Good luck with it Jimbob. Would be great if you could keep us posted.
Quote:I am in a similar position.
I have sent LBA today on two accounts, one of which is a staff account.
*keeps fingers crossed*Sorry, forgot about this thread I started!
Had some success, they have repaid all of my actual charges prior to the LBA stage, am now pursuing them for the contractual interest which at 29.9% should be a tidy little wedge!
And as for it harming chances of a promotion or anything like that, since starting this action, I have moved into another position within same bank, been promoted twice, and had a hefty rise to boot!
Result ! I sent S.A.R - (Subject Access Request) last week for 2 current accounts and 2 credit cards...Well here is an update on me taking on MY employer!
I already had the statements so sent Prelims on two accounts, one a straightforward bank account and the other a Barclays Bank Account for Staff.
Usual "we are sorry you have had cause to complain" letter.
Sent LBAs last Monday.
"GOODWILL GESTURE - CUSTOMER RELATIONS" dropped in to my "ordinary" account this morning for the FULL amount (?35)
No letters, no responses to my letter, nothing.
No word whatsoever about the Staff Account strangely!
I'm due to start my Claim this week, so will give them a couple of days and if nothing I will persue it.
Just thought I'd let you know how I was getting on!
I have knocked up a letter for a charge that I want returned, but I only have one charge.
If I think about it though the majority of banks and building societies use centralised admin centres so the chances of it coming back to you in any way are remote.
The only potential pitfall I can see is if there is a condition, as there is in my contract, that you must manage your finances prudently. That said I could always argue that I was prudent and an unlawful charge falls outside of that.
I have sent LBA today on two accounts, one of which is a staff account.
*keeps fingers crossed*Sorry, forgot about this thread I started!
Had some success, they have repaid all of my actual charges prior to the LBA stage, am now pursuing them for the contractual interest which at 29.9% should be a tidy little wedge!
And as for it harming chances of a promotion or anything like that, since starting this action, I have moved into another position within same bank, been promoted twice, and had a hefty rise to boot!
Result ! I sent S.A.R - (Subject Access Request) last week for 2 current accounts and 2 credit cards...Well here is an update on me taking on MY employer!I already had the statements so sent Prelims on two accounts, one a straightforward bank account and the other a Barclays Bank Account for Staff.
Usual "we are sorry you have had cause to complain" letter.
Sent LBAs last Monday.
"GOODWILL GESTURE - CUSTOMER RELATIONS" dropped in to my "ordinary" account this morning for the FULL amount (?35)
No letters, no responses to my letter, nothing.
No word whatsoever about the Staff Account strangely!
I'm due to start my Claim this week, so will give them a couple of days and if nothing I will persue it.
Just thought I'd let you know how I was getting on!
I have knocked up a letter for a charge that I want returned, but I only have one charge. If I think about it though the majority of banks and building societies use centralised admin centres so the chances of it coming back to you in any way are remote.
The only potential pitfall I can see is if there is a condition, as there is in my contract, that you must manage your finances prudently. That said I could always argue that I was prudent and an unlawful charge falls outside of that.
Quote:
Quote:One word of caution though my contract makes specific reference to managing one's finances so if I get rumbled it could come out bad for me. On the other hand I could question the morality of an organisation forcing its employees to carry out processes which bring about unlawful activity.
I only point this out because, from the sounds of it, you're quite senior and have more to lose. On the other hand this means you're more likely to have no consequences because they would have a hard time replacing you.
I live very far away from our admin center and have agreed to send my letter to a colleague in another branch to verify my sig.Well, I've checked my contract (latest one) and it doesn't have the clause you refer to in it. (I know the older ones did - probably when they used to INSIST you banked with them, as opposed to now when you can bank with whom you please!)
The morality question you raise is excellent and I shall be saving that one for a rainy day!
I don't have as much to lose as you might think, as I am almost "ex-staff" - I cannot digress further unfortunately - so I'm not particularly worried. I also know what "markers" are against my accounts, and therefore I know that at least one account manager in my local branch will be less than pleased if they try anything!
I'm hundreds of miles away from where this is being dealt with too. Although, from the conversation I had with Customer Relations this morning in relation to this account I don't think it matters who or where you are, they are simply ploughing through them one at a time. (Heart bleeds for them doesn't it!??)
Good luck with your claim.
I'll keep you updated how I get on.
I only point this out because, from the sounds of it, you're quite senior and have more to lose. On the other hand this means you're more likely to have no consequences because they would have a hard time replacing you.
I live very far away from our admin center and have agreed to send my letter to a colleague in another branch to verify my sig.Well, I've checked my contract (latest one) and it doesn't have the clause you refer to in it. (I know the older ones did - probably when they used to INSIST you banked with them, as opposed to now when you can bank with whom you please!)
The morality question you raise is excellent and I shall be saving that one for a rainy day!
I don't have as much to lose as you might think, as I am almost "ex-staff" - I cannot digress further unfortunately - so I'm not particularly worried. I also know what "markers" are against my accounts, and therefore I know that at least one account manager in my local branch will be less than pleased if they try anything!
I'm hundreds of miles away from where this is being dealt with too. Although, from the conversation I had with Customer Relations this morning in relation to this account I don't think it matters who or where you are, they are simply ploughing through them one at a time. (Heart bleeds for them doesn't it!??)
Good luck with your claim.
I'll keep you updated how I get on.
Quote:Hiya all
Its a dilemma ive been harbouring and worrying about until this morning myself, until......i spent nearly an hour with customer services for the fourth time in the past month to get them to answer my banking questions.
Now, Im Mad!!! I emailed them with all my concerns and frustrations as now they have treated me exactly as a customer and not an employee, i will return back in force! LOL
Ive complained by email, also still not had my statements! also gave them other information. As an employee im now embarrased that i work for a bank,
I am going to ask for all my charges back, this way i may just get listened to, and look forward to any confrontation as the type of blood i have would help me conquer all. With all the security issues on here lately, i will reveal the bank i work for once ive been successful, dont want to reveal too much as it may even be a colleague that may handle my complaint - will soon see if get called into the office to explain myself. I will just reply rather explain in a court case and will only accept the Judges word if i am to have my charges back or not. I am looking forward to my day in court but as we all really know, its not going to happen is it? So will keep my personal info private for the time being.
Will update you if any consequences occur to me though. Am no longer worried only just gone a bit crazy and determined to go the whole way with this now. Enough is enough, stand up and be counted if what my grandpa would say. God bless his soul,
have a good evening, MAZ
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Its a dilemma ive been harbouring and worrying about until this morning myself, until......i spent nearly an hour with customer services for the fourth time in the past month to get them to answer my banking questions.
Now, Im Mad!!! I emailed them with all my concerns and frustrations as now they have treated me exactly as a customer and not an employee, i will return back in force! LOL
Ive complained by email, also still not had my statements! also gave them other information. As an employee im now embarrased that i work for a bank,
I am going to ask for all my charges back, this way i may just get listened to, and look forward to any confrontation as the type of blood i have would help me conquer all. With all the security issues on here lately, i will reveal the bank i work for once ive been successful, dont want to reveal too much as it may even be a colleague that may handle my complaint - will soon see if get called into the office to explain myself. I will just reply rather explain in a court case and will only accept the Judges word if i am to have my charges back or not. I am looking forward to my day in court but as we all really know, its not going to happen is it? So will keep my personal info private for the time being.
Will update you if any consequences occur to me though. Am no longer worried only just gone a bit crazy and determined to go the whole way with this now. Enough is enough, stand up and be counted if what my grandpa would say. God bless his soul,
have a good evening, MAZ
Quote:
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Bank Workers ex and existiAdditional tips and advice
Are Direct Debits free?
Are Direct Debits subject
Bank worker
Question for bank staff ab
Another direct debit quest
M&S Money have lost my
debt for un-used bank acco
dilemma
